U Smile Dental is strongly committed to protecting the privacy of users of this website, and we do all that we can to protect user information.
Any information you provide will be held securely and in accordance with the Data Protection Act 1998. Your personal details will not be disclosed to third parties.
This website is hosted by TOPA Tech.
We collect information from visitors relating to:
1) feedback submitted to us
2) site usage tracking
If you provide feedback about the website through a contact form or email address we will only use this information for the purposes intended. You will not receive any subsequent unsolicited communication.
To make this site simpler, small data files are placed on your computer. These are known as cookies. Most big websites do this too.
They improve things by:
1) remembering settings, so you don’t have to keep re-entering them whenever you visit a new page
2) remembering information you’ve given (eg your postcode) so you don’t need to keep entering it
3) measuring how you use the website so we can make sure it meets your needs
Our cookies aren’t used to identify you personally. They’re just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish.
To learn more about cookies and how to manage them, visit AboutCookies.org.
We use Google Analytics to collect information about how people use this site. We do this to make sure it’s meeting its users’ needs and to understand how we could do it better. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.
From May 2018 Europe’s data protection rules will undergo their biggest changes in two decades. Since they were created in the 1990s, the amount of digital information we create, capture, and store has vastly increased. Simply put, the old regime was no longer fit for purpose.
The solution is the mutually agreed European General Data Protection Regulation (GDPR), which will come into force on May 25th, 2018 and become part of UK Law. It will change how businesses and public-sector organisations can handle the information of customers.
GDPR means that we at U Smile Dental Practice will be more accountable for handling of people’s personal information and as such we have updated our data protection policies.
Our data protection code of practice lays out our procedures that ensure U Smile Dental Practice and our employees comply with the Data Protection Act (1998) and The General Data Protection Regulation (GDPR) 2018. This means that we will ensure that your information is processed fairly and lawfully.
To provide patients with a high standard of dental care and attention, we need to hold their personal information. This personal data can include:
We need to keep comprehensive and accurate personal data about patients to provide you with safe and appropriate dental care. We will ask you yearly to update your medical history and contact details.
We will retain your dental records and orthodontic study models while you are a practice patient and after you cease to be a patient, for at least eleven years, or for children until age 25, whichever is the longer.
Personal data about you is held in the practice’s computer system and/or in a locked, secure, manual filing system. The information is only accessible to authorised personnel. Personal information will not be removed from this practice without the patients authorised consent.
Your personal information is carefully protected by the staff at this practice. All access to information is held securely and can only be accessed by regularly changed passwords. Data is encrypted and computer terminals are closed if unattended.
To provide proper and safe dental care we may need to disclose personal information about you to:
Disclosure will take place on a ‘need-to-know’ basis, so that only those individuals/organisations who need to know in order to provide care to you and for the proper administration of Government (whose personnel are covered by strict confidentiality rules) will be given the information. Only information that the recipient needs to know will be disclosed.
In very limited circumstances or when required by law or a court order, personal data may have to be disclosed to a third party not connected with your health care. In all other situations, disclosure that is not covered by this Code of Practice will only occur when we have your specific consent. Where possible you will be informed of these requests for disclosure.
You have the right of access to the data that we hold about you and to receive a copy. Parents may access their child’s records if this is in the child’s best interests and not contrary to a competent child’s wishes. Formal applications for access must be in writing to The Practice Manager.
If you do not wish personal data that we hold about you to be disclosed or used in the way that is described in this Code of Practice, please discuss the matter with your dentist. You have the right to object; however, this may affect our ability to provide you with dental care.
You have a right to withdraw your consent at any time, however this will not be retrospective. You have a right to complain to the supervisory authority such as the Information Commissioner’s Office (ICO) at 0303 123 1113.